04-19-2018, 08:19 PM
Maybe a little something to add to the recovering of avatars.
Please only ask for charactars of your own account, so when making a request also mention your Ingame name.
A premium account can only have a max of 6 avatars, if you already have 6 active then delete one of those or else we can't restore your wanted avatar.
It's the same for non prems but those can only have 1 avatar at a time, so delete that one and we'll restore your other avatar.
Also, recovering avatars might not be possible if they were deleted too long ago. I don't know the exact amount of time but lets say a month or longer.
Please only ask for charactars of your own account, so when making a request also mention your Ingame name.
A premium account can only have a max of 6 avatars, if you already have 6 active then delete one of those or else we can't restore your wanted avatar.
It's the same for non prems but those can only have 1 avatar at a time, so delete that one and we'll restore your other avatar.
Also, recovering avatars might not be possible if they were deleted too long ago. I don't know the exact amount of time but lets say a month or longer.